Step 1: Check estimated ink levels. The Ink Status window appears each time the product prints a file. The window automatically displays the approximate ink level of each print cartridge.
To close the Ink Status window, click Close. Figure : Ink Status Window. A cartridge may be running out of ink even if the graphic shows ink remaining. Lines or streaks always appear in printouts when the cartridges begin to run out of ink. Replace print cartridges that are out of ink or low on ink. If this feature is not be available in your operating environment, it is likely that it was turned off, or the printer was installed via the Microsoft Add Printer option.
Printing a self-test page, as described in Step 4, is another way to check if your cartridges are low on ink and working properly. If you previously chose not to show the Ink Status window but now want it to appear when you print, follow these steps: Depending on your operating system, do one of the following to display the printers installed on the computer:.
Windows Click Start , click Settings , and then click Printers. Right-click the icon representing the product, and then click Properties. The printer Properties dialog box appears. Step 2: Check the printer settings. In the program being used for printing, click File , and then click Print.
Make sure the appropriate product is selected, and then click Preferences or Properties. Consider modifying some or all of the options in the Printing Shortcuts menu to increase print quality. Print quality : If the quality of the printouts is not acceptable, try increasing the print quality. To print more quickly, try decreasing the print quality.
Paper type : If one of the options matches the paper type exactly, select it instead of Automatic. Paper size : Make sure that this option matches the paper loaded in the product. To see additional options, click the Advanced tab, and then click Advanced Features. The Advanced Features window opens. Consider changing the following option:. Ink volume : Adjust the amount of ink that prints on a page.
For lighter images less ink , drag the slider to the left. For darker images more ink , drag the slider to the right. The lighter the ink volume, the more quickly the printout dries. Step 3: Run the clean print cartridges utility.
Open the Printer Toolbox. There are two ways to do this:. Click on Printing Preferences. Click the Services tab, then the Service This Device icon. Verify product. It matches the product: Would you like to view the product details page for the new product? Unable to determine warranty status. We are unable to determine your warranty status for the product and serial number provided. Change your product. Example error formatting.
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Windows 11 Support Center. HP Support Solutions is downloading. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.
Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.
The detected OS is the operating system that we have detected you are using. We will offer drivers and other solutions in this OS first. If you wish to see solutions related to another OS, please select the preferred operating system and version and choose 'Change'. Select an operating system and version to see available software for this product. Detected operating system: Selected operating system: Select your operating system and version ,.
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Learn more. HP Support Solution Framework is downloading. Locate the file in your browser window, and double-click to begin installing. Wait until the installation has finished then click on continue. Visit the product home page for more support options. The PC you are currently using does not match the PC you have selected. To detect drivers for the PC you have selected, initiate detection from that PC or click on "All Drivers" below and download the drivers you need.
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