Disable firewall or antivirus programs. Install firmware update. Automatic update. Manual update. Microsoft Broadband Network Utility. This step-by-step article describes how to update the firmware and software for your Microsoft Broadband Networking device.
Before you start, back up the current settings for your base station. To do this, follow these steps:. On the Tools menu, click Management Tool. When you are prompted to, log on to the base station. To do this, use the password that you created when you ran the Setup Wizard the first time. If you did not run the Setup Wizard, use the following default base station password:. On the Management menu, click Back up and Restore Settings. Type a name for the file that contains your base station settings or use the default name Config.
Click the folder where you want to save the file, and then click Save. For information about how to disable your firewall or antivirus programs, view the documentation that came with the program, or contact the manufacturer's technical support. Warning Do not install the firmware update from a computer that is connected to your base station by using a wireless network connection. If your wireless signal is interrupted, weakened, or interfered with while the firmware update is running, your base station may become unusable.
On the Help menu, click Check for Updates Online. This can take several minutes, depending on your connection speed. If any new updates are available, a download screen appears.
Follow the instructions on the Broadband Networking Update Service page to update the firmware of your device. If the automatic update fails, go to the "Manual Update" section. To do this, visit the following Microsoft Web site:. If you are updating a wireless base station, use an Ethernet cable to connect your computer to your base station. While the firmware is being saved to your base station, the power light on the base station blinks and then turns orange.
When the light is solid green, the update is completed. If the update fails, the power light continues to blink slowly until you successfully update the firmware. In this situation, you can try to update the firmware again, or you can reset the base station. If you lose your Microsoft Broadband Networking CD and you have to install the software on a new computer, download the contents of the installation CD. When you restore the base station, your current settings are erased, and the base station is restored to the factory default settings.
Unplug the power adaptor from the base station, wait 10 seconds, and then plug the power adaptor back into the base station. On the Tools menu, click Management Tool. When you are prompted, log on to the base station. To do this, use the password that you created when you ran the Setup Wizard the first time. If you did not run the Setup Wizard, type the default base station password admin. On the Management menu, click Reset Base Station. On the Reset Base Station page, click Reset.
Note While the reset is in progress, the power light on the base station blinks and then turns orange. When the light is solid green, the reset is complete.
Use a pointed object to press and hold the Reset button. Note The Reset button is recessed, and it is found on the back of the base station. When the power light on the front of the base station starts to blink green and orange, release the Reset button. The power light turns solid orange. When the power light is solid green, the original factory default settings are restored.
This process takes about a minute. NoteWhile the original factory default settings are restored, the green power light on the base station blinks and then turns orange. The computers that are on your network can no longer connect to the Internet. The base station is not performing as you expect.
More Information You may have to reset or to restore your base station if you experience any one of the symptoms that are listed in the "Summary" section. Reset the base station To reset the base station, use one of the following methods. Method 1: Hardware reset To reset the base station, follow these steps: Unplug the power adaptor from the base station, wait 10 seconds, and then plug the power adaptor back into the base station.
After the base station power light turns green, the reset is complete. Restore the base station To restore the base station, use one of the following methods. Method 1: Hardware restore To restore the base station back to factory default settings, follow these steps: Use a pointed object to press and hold the Reset button. Method 2: Broadband Network Utility restore To restore the base station back to factory default settings, follow these steps: Start the Microsoft Broadband Network Utility.
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